Delivery Solution

KPB ERP Suite helps you where manual processes, siloed tools, and zero visibility were replaced with one integrated system powering finance, operations, sales, and inventory in sync.

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KPB Project Showcase · Smart Delivery Suite

Smart Food Delivery App for Multi-Location Brands

A white-label delivery platform that lets restaurant chains, cloud kitchens, and dark stores run their own delivery system – capturing customer data, improving margins, and controlling the full experience.

  • Reduce dependency on marketplace apps and commissions.
  • Connect customer app, kitchen console and rider app in one flow.
  • Build long-term loyalty with data-driven campaigns and rewards.
Client Type: Food chains, QSRs, delivery-first brands, cloud kitchens.
Engagement Model: Discovery, UX, development, rollout & support.
Web · iOS · Android · Built by KPB
Impact
25–35%
Increase in direct orders after nudging repeat customers to the brand’s own app.
Operations
-22%
Average reduction in delivery time by improving routing and kitchen–rider coordination.
Retention
3–5×
Higher repeat rate thanks to loyalty, offers and automated journeys.

Problems & Solutions

The suite is built around real-world issues we see with fast-growing food brands that rely only on marketplace apps.

Problem: High commissions and no ownership of customer data.
Solution: First-party ordering app with built-in loyalty, offers and analytics.
Problem: Chaos between call centre, kitchens and riders during peak hours.
Solution: Unified order timeline, rider app and escalation flows – everyone sees the same truth.
Problem: Inconsistent customer experience across outlets and cities.
Solution: Branch-wise SLAs, delivery zones and performance dashboards.

KPB’s approach: Start from operational bottlenecks, then design screens and automations that quietly remove the friction.

Illustration of modern food delivery app in use
Customer App
Browse menus, place orders, track deliveries live and earn rewards – all in one branded experience.
Rider App
Turn-by-turn navigation, clear pickup/drop steps, cash settlement tracking and status updates.
Kitchen Console
Ticket-style order list, prep timers and one-tap handoff to riders or pickup counters.

Advanced Features

Beyond basic ordering, KPB’s delivery suite adds automation and intelligence that scale with every new outlet or city.

Smart Order Routing

Automatically assigns orders to the ideal kitchen and rider based on distance, load and promised SLA.

Live Tracking & ETA

Real-time map tracking, ETA updates and proactive notifications for delays or failed attempts.

Automated Journeys

Push, SMS and WhatsApp flows for onboarding, abandoned carts, feedback and win-back campaigns.

Flexible Payments

Cards, UPI, wallets, COD and payment links with graceful fallbacks for failed payments and retries.

Role-Based Access

Permissions tuned for outlet managers, supervisors and support teams with full activity logs.

Risk & Fraud Controls

Address and device checks, order thresholds and controls for high-risk profiles or repeated COD returns.

Book a 30-min Demo with KPB
Looking for a similar delivery app? KPB can adapt this suite to your brand, outlets, geographies and existing tech stack.

Commonly asked Questions and Answers

Phone:

+44 7404 268695

Email:

contact@kpbtechsolutions.com
support@kpbtechsolutions.com

What services does KPB Tech Solutions offer?

We specialize in custom software development, web and mobile app design, UI/UX, and digital marketing. Our goal is to help businesses scale through innovative, data-driven, and high-performing digital solutions.

We partner with businesses of all sizes — from ambitious startups to global enterprises. Our solutions are scalable and tailored to each client’s goals and budget.

Absolutely. We can revamp outdated systems, migrate data securely, and enhance functionality and design to meet modern standards and business objectives.

We work with modern stacks such as React, Next.js, Node.js, Supabase, PostgreSQL, and Tailwind CSS — ensuring performance, scalability, and security across every project.

While we don’t provide hosting or ongoing maintenance plans, we do offer post-launch technical support for a defined period to ensure your platform runs smoothly after deployment.

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